Our pieces are thoughtfully crafted using premium materials selected for their durability, elegance, and wearability.

Core metals include:
• Stainless Steel
• Titanium Steel

Select styles may also feature:
• Alloy
• Copper
• Cubic Zirconia stones

Each material is chosen for its unique beauty and function. Please refer to individual product descriptions for full details.

Here’s a quick guide:

• Stainless Steel & Titanium Steel – Naturally resistant to rust, corrosion, and tarnishing. Perfect for everyday wear.
• Alloy & Copper – More sensitive to moisture and may tarnish over time.
• Cubic Zirconia – The stones won't tarnish, but settings made with softer metals may.

For lasting shine, proper care is key.

Explore our Ellara Jewellery Care Card for tips.

Jewellery is considered water and tarnish-resistant when it’s made with non-reactive, long-wearing materials like:

• Stainless Steel & Titanium Steel – Naturally resilient.
  
• Gold or Rhodium Plating over Stainless Steel – Offers added protection (with care).
  
• PVD Coating – A high-performance finish that enhances resistance to fading and wear.
  

To preserve your jewellery’s lustre, avoid harsh chemicals, perfume, and prolonged moisture exposure.

Not necessarily. Hypoallergenic means it’s less likely to cause irritation — but may still contain trace amounts of nickel.

Metals like stainless steel, gold vermeil, and solid gold are considered hypoallergenic, but those with severe nickel allergies should review materials carefully.

If you’re unsure, feel free to reach out —we’re happy to guide you.

Even tarnish-resistant pieces can lose their shine due to everyday buildup.

To restore:

• Soak in warm, soapy water and gently clean with a soft brush.
  
• Buff with a jewellery cloth.
  
• For stainless or titanium steel, use a baking soda paste if needed.
  
• Always dry thoroughly to avoid spots or streaks.
  

Regular cleaning helps keep your pieces looking radiant.

Gold-plated finishes are delicate and deserve extra care.

To keep them glowing:

• Avoid contact with water, perfume, and sweat.
  
• Store in a dry, fabric-lined pouch or box.
  
• Remove before showering, swimming, or workouts.
  
• Wipe gently after each wear to remove residue.
  

With proper care, your plated pieces will stay luminous for years.

• Stainless & Titanium Steel – Wash gently with mild soap and water, dry with a soft cloth.
  
• Gold-Plated – Lightly wipe with a damp, non-abrasive cloth.
  
• Alloy & Copper – Use a polishing cloth and store in an airtight pouch to reduce tarnishing.
  
• Cubic Zirconia – Clean with soapy water and a soft brush to maintain brilliance.
  

Avoid abrasive materials and alcohol-based cleaners.

We deliver nationwide across South Africa. Shipping fees are calculated at checkout.
Enjoy free shipping on all orders over R899.

We aim to process and dispatch all orders within 2–3 business days.

Delivery typically takes 3–7 business days, depending on your location.

Please note:
- Orders aren’t shipped on weekends or public holidays
- During peak periods, slight delays may occur but we’ll always keep you updated

You’ll be notified via email in the event of any extended delay

Our trusted delivery partner is PARGO.

We recommend using our Ring Size Guide to find your fit.

For the most accurate result, have your finger measured by a professional jeweler.

We’re so sorry! Please email us at info@ellara.co.za within 14 days of delivery, including:

• A brief description of the issue
• A clear photo of the item
  

We’ll resolve the issue and send a replacement as quickly as possible.